A real business, running on software we wrote from scratch

Poopy Puppy

A family-owned dog-waste removal service in Layton, Utah, running on software we wrote from scratch: instant ZIP-code quoting, subscription billing, route scheduling, a customer portal and an AI assistant.

Poopy Puppy's marketing site: a real waste-removal business in Layton, Utah, running on software we wrote from scratch

What Poopy Puppy is

Poopy Puppy is a real business with real trucks. A trained tech comes to your yard on a set schedule and clears everywhere a dog might go: lawn, flower beds, gravel, under bushes, along the fence line. The waste is bagged and hauled away rather than left in your bin, equipment is disinfected between yards, and on the way out we close the gate, photograph it, and send you the photo. No contracts, no call centre, and a free re-scoop if we miss a spot.

It is also the clearest example of what we build. Poopy Puppy does not run on off-the-shelf field-service software. Every layer underneath it was written here, and all of it is in production today serving paying customers. If your business needs something built to fit it this well, this page is what that looks like when it is done.

What the platform does

Everything a waste-removal business needs to quote, schedule, bill and prove the work.

Instant ZIP quoting

Customers type a ZIP code, see their price immediately, and finish signup online in about five minutes, with no phone call.

Subscription billing

Stripe-backed recurring plans with a card or bank account on file, automatic charges and emailed receipts.

Route scheduling

Visits grouped by day and area so crews are not crossing town twice, with a heads-up text about an hour before arrival.

Self-service portal

Customers pause, skip, change plan or cancel themselves. No fees, no phone calls, no ticket queue.

Proof of service

Every visit ends with a photo of the closed gate uploaded to the customer's portal, the answer to "were you actually here?"

AI assistant on the site

The same chatbot we sell answers questions on poopypuppy.com, grounded in Poopy Puppy's own knowledge base.

How it came together

From a service area and an idea to a business taking payments, one layer at a time.

  1. 1

    Started with the customer

    A ZIP code in, a real price out, and a signup that finishes in Stripe in about five minutes. No phone call, no callback.

  2. 2

    Built the crew's day

    Routes grouped by zone, a calendar that fills itself from each plan, and a tech view with today's stops, gate notes and one-tap photos.

  3. 3

    Gave the owners the numbers

    Revenue, active plans, failed payments and growth across every franchise, with an audit trail behind all of it.

  4. 4

    Kept it easy to change

    Prices, trial length, SMS wording and 40-odd other settings are edited in the portal, not redeployed. The AI assistant came later, the same way.

What we built for it

Poopy Puppy started as an idea and a service area. Everything a customer touches, and everything the crew and the owners run on, was designed and written here, and all of it is live today.

  • Marketing site with instant ZIP-code quoting and an online signup that finishes in Stripe
  • Customer portal for pausing, skipping, changing plans and cancelling without a phone call
  • Gate photos captured on site and published to the customer's account
  • Arrival text about an hour before the truck shows up
  • Refer-a-friend credits applied automatically to the next invoice
  • The AI assistant answering questions on the site from a knowledge base the owners edit themselves
  • Admin overview with revenue, active subscriptions, failed payments and this month's growth across every franchise
  • Calendar and visit generation for every route and tech, with done, partial, pending and skipped at a glance
  • Franchises, zones and routes as first-class objects, each with their own owners, techs, pricing and payouts
  • Pricing matrix per frequency and add-on, with per-franchise overrides; existing customers keep the price they signed up at
  • Printable sales flyer that pulls live prices from the portal and exports a print-ready PDF
  • Door-to-door sales tracking: reps log knocks and calls from their phone, turned into a coverage map, a conversion funnel and a rep leaderboard
  • Sales commission payouts calculated per conversion and capped as a share of what the customer has actually paid
  • Every email and SMS logged with its delivery status
  • Login, deletion and config audit trails
  • 46 runtime settings, from SMS wording to trial length, editable without a redeploy
  • A section of the portal for every role: user, customer, tech, sales rep, franchise owner and admin

See it

Poopy Puppy in use.

The instant-quote form on the marketing site with a ZIP code entered and a price shown The customer portal showing the subscription with pause, skip and change-plan controls and the last gate photo The admin overview dashboard with revenue, active subscriptions, failed payments and monthly growth The scheduling calendar with visits colour-coded by status A route made of customers grouped by zone with a service day and an assigned tech The door-to-door sales view with a coverage map, conversion funnel and rep leaderboard The notifications log listing every email and text with its delivery status The pricing matrix with monthly prices and add-ons per frequency The printable sales flyer with current prices, exportable as a PDF The audit trail listing sign-ins, deletions, config changes and payouts The runtime settings screen with SMS wording, trial length and referral credit The roles screen showing admin, franchise owner, tech, salesperson and customer The franchises view with zones and payouts for each city Dozer, the AI assistant, answering a pricing question and capturing a lead A summary of everything built for Poopy Puppy, all in production One login with six views: user, customer, tech, sales rep, franchise owner and admin The tech view with today's stops in order, gate notes and one-tap text and photo upload The sales rep view for logging knocks and calls, building quotes and tracking payouts The franchise owner view scoped to their own customers, techs, routes, pricing and payouts The customer view showing every visit with its gate photo and skippable upcoming visits The shared account page with magic-link sign-in, active sessions and notification preferences

Instant quoting. Type a ZIP code, see the real price, sign up online in about five minutes.

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Questions

The things people ask before they commit.

Can I buy or licence this platform?

Not yet. Poopy Puppy is a working business, not a product on a shelf. Subscriptions for operators in other areas are coming. Until then, the quickest route is a consultation about what your own business needs.

Can I see it running?

Yes. poopypuppy.com is this platform in production, taking real orders and real payments every day. The assistant answering questions there is the AI Chatbot we sell.

Could you build something like this for my business?

That is what we do. Poopy Puppy was built for pet waste, but the same shape fits any recurring visit-based service: quote by area, bill on a schedule, route the crew, prove the visit. Book a consultation and we will talk through yours.

Does it handle more than one city?

Yes. Each city or territory is a franchise with its own owners, techs, zones, routes and pricing, all under one company account. The owners see the whole business in one place and each franchise owner sees theirs.

What happens to existing customers when prices change?

Nothing. New quotes use the new prices. Anyone already subscribed keeps the price they signed up at until they change plans themselves.

What is for sale today?

The AI assistant on the site is our AI Chatbot, built and installed for your website. Everything else on this page is available as custom work, starting with a consultation.

Coming soon

Subscriptions coming soon

We are working on a way for operators in other areas to run their own service on this platform. Until then, poopypuppy.com is the place to see it working, and if you want something like it for your own business, that is a conversation we would love to have.

Book a consultation

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